Writing
Extremely disappointing experience\! My order (JONAYA-37130), shipped on October 17, 2026, is still undelivered. The delivery date keeps getting postponed every single day, and now I am being asked to collect the order myself. Is this how you treat your customers? I paid for doorstep delivery, not to chase your delivery team or travel to collect my own order. Completely unprofessional service, poor coordination, and zero accountability. Highly dissatisfied with this experience. I would not recommend this service unless they improve their delivery process and customer support. **Please deliver my order instead of making excuses